Information We Collect:
We are the data controller and are responsible for your personal data which is collected when you use the Service. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We will collect and process the following personal data about you:
How do we collect your personal data?
We use a variety of different methods to collect personal data from and about you including:
- Information provided directly through yourself when you complete a form or otherwise correspond with us; and
- Information provided by automated technologies such as information which is collected through your interaction with our website.
How We Use Your Information:
We will only use your personal data in a legally compliant manner. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you;
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
- Where we need to comply with a legal obligation.
We will use the information that we collect about you for the :
- Marketing/ Promotional – to provide information regarding product, dealerships, events, offers/competitions etc.
- responding to enquires
- Targeted advertising – with information on promotions, products or services that may affect you.
- Manage customer orders – For processing customer orders & general administration purposes.
- Enforcing terms and conditions – regarding offers/promotions/competitions etc.
Generally, we do not rely on consent as a legal basis for processing your personal data. If we want to use your information for any other purpose, including third party direct marketing communications, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. You have the right to withdraw consent to marketing at any time by contacting us.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent.
Retention of Your Information:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at Info@coachman.co.uk. We will respond to your request in accordance with applicable law. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at Info@coachman.co.uk.
Do note that if you do not allow us to collect or process the required personal information or (where you have provided consent) withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
The security of your information is important to us and we have put in place appropriate security measures to prevent the loss, misuse or unauthorised alteration of your information under our control.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Third Party Links & Use Of Your Information:
Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer (firstname.lastname@example.org) at Coachman Caravan Company Limited, Amsterdam Road, Sutton Fields Industrial Estate, Hull HU7 0XF, email: Info@coachman.co.uk. We will address your concerns in accordance with applicable law.